Privacy Policy

  1.  Effective Date

    This Privacy Notice was last updated on October 21, 2020.

    Gokyo Solutions, LLC (the “Company”, “us”, or “we”) respects your privacy and is committed to protecting it through our compliance with this policy. As explained below, we collect information from users (“you”, “your”, or “user”) in various ways when you interact with our website https://gokyosolutions.com/ (the “website”). This information we collect can include information that can be used to personally identify you.

    Please read this Privacy Notice carefully. By using the website, you consent to our collection and use of information as explained in this Privacy Notice and agree to be bound by the other terms and policies posted on the website. If we post a modified version of this Privacy Notice to the website, your continued used of the website means that you consent to the terms of the modified notice. By agreeing to this Privacy Notice, you also agree to our Terms of Use found at https://gokyosolutions.com/privacy-policy/, incorporated herein by reference.

  2.  Collection of Information

    The Company collects information from you when you sign up for an account, send us an email through the website, or make a purchase through the website, which may enable us to identify you personally, such as your: email address, name, home or mobile phone number, physical address such as home or business address, Internet protocol (“IP”) address, which may also be contained on server logs, or other information you provide or upload to the website such as photographs, answers to questionnaires or surveys, or responses filled in on blank forms by you made available on the website, which may also be contained on server logs, or other information you provide or upload to the website or responses filled in on blank forms by you made available on the website (collectively, “Personally Identifiable Information”). We may also collect and store information locally on your computer or device using mechanisms such as browser web storage or application data caches.

    The Company also collects non-personally identifiable information from you regarding your usage of the website. Non-Personally Identifiable Information may include: website pages viewed, sites visited before visiting the website, frequency of visits, clickstream data, browser type, operating system, organization name, articles, internet connection speed, presentations and videos viewed, time spent viewing pages of our website or using certain features of our website, demographic data such as server locations, location services, server location, cookies existing on your computer, search criteria used and results, date and time of access or visits to our website, and other information, which does not specifically identify you. We may also have access to your Personally Identifiable Information in the event you ever log into the website through certain third party social networking services.

    We may collect the above information using various technologies (some of which are described below), including, but not limited to: cookies, web beacons, web session variables, server log files, clear gifs, browser plug-ins or add-ons, or Javascript. “Server logs files” can be either a single log file or several log files automatically created and maintained by a server of activity performed by the server, which can include information about any transaction you conduct with the server. “Web beacons” are typically transparent graphic images (usually 1 pixel x 1 pixel) that are placed on a site or in an email which allow the website to record the simple actions of the user opening the page that contains the beacon.

    Our Use of “Cookies”

    “Cookies” are pieces of information, usually in the form of a small text file that may be placed on your computer by a website for the purpose of facilitating and enhancing your communication and interaction with that website. First-party cookies are cookies placed on your computer by the website you are visiting and third-party cookies are placed by a third party such as advertisers. We use cookies to recognize you when you login to and use the website and to provide certain functionality such automatic login.

    We may at times use analytics programs and service providers, such as Google Analytics, which can use first party cookies to report on your interactions with the website. Google Analytics collects information including, but not limited to, the time of each of your visits to the website, whether you have visited the website before, what site referred you to the website, and what pages you viewed on our website.

    You may stop or restrict the placement of the Company’s cookies, Google’s cookies and third-party cookies on your computer by adjusting your web browser preferences or a “Do Not Track” setting in your web browser. If you do so, you may still use the website, but this may interfere with some of its functionality or features. You may also wish to use a Google Analytics opt-out web browser add-on. Information on this option is available at:
    https://tools.google.com/dlpage/gaoptout/

  3. Use of Information

    The Company will use information you provide, including your Personally Identifiable Information, consistent with this Privacy Notice. The Company will use information you provide to us to better serve you and enhance your experience with the website, among other things. This may include having to modify or copy such information, including images or textual content you provide, in order to provide you with a seamless and enjoyable experience. Toward these ends, you consent to our use and disclosure of any information submitted to us via the website, or information collected when you access the website in any manner, and you acknowledge that you have no expectation of privacy, confidentiality or privilege in such information.

    The Company will use the information provided by you or obtained through your use or access of the website: (1) to market our products and services to you; (2) to provide services and products requested by you; (3) to serve advertisements on our website; (4) to enable our vendors and contractors to provide and assist us in the marketing, operation, troubleshooting and analysis of our website and other services; (5) to analyze data to send more targeted messages to you or other users of our website; (6) to conduct research and analyze data to improve our products, services, and website; (7) to deliver email messages like special offers, updates, newsletters, customer service, and service announcements; (8) to comply with and meet any regulatory requirements for the offer or sale of securities required by law, rules or regulations to our affiliates or members; (9) to protect our website or its users; (10) to engage in any other lawful activities we believe are consistent with the foregoing; and (11) when required by law or to protect against legal liability.

    The Company may make your information available on its website and visible to other users of or visitors to the website. For instance, subject to certain preferences and permissions as to visibility you will be allowed to make, information you provide about yourself in response to questionnaires on the website may be made available to. As such, other users of the website may be able to personally identify you based on your information made available on the website. As a further example, if you utilize social networking sites to log into the website, other users to whom you may be connected to through such third-party service may be able to view or follow information about you on or through the website.

    The Company may also use and disclose user information: to investigate and help prevent potentially unlawful activity or activities that threaten the integrity of the website or network; to protect and defend the Company’s rights or property or the rights or property of others; as required by courts or administrative agencies; and in connection with a financing, sale, merger, or reorganization of the Company’s business or assets. Any successor in interest to our business would acquire the information we maintain and may alter the terms of this Privacy Notice without prior notice or liability.

    The Company does not and will not sell any of your information, to any third party for purposes of advertising, soliciting, or telemarketing. We may, however, have to disclose user information to other companies or entities in the event that the Company may be sold or is sold to another company or entity. In that case, your information may be sold or transferred to such acquiring company or entity.

  4.  Third Party Websites and Services

    The website may contain links to other websites and services not maintained by the Company. In addition, other websites and services may also reference or link to the website. This Privacy Notice is not applicable to and does not govern any such third party websites or services. We encourage you to be aware when you enter or leave the website, or surf the Internet, and to read the privacy notices or statements of each website and service that you visit. We do not endorse, screen, or approve, and are not responsible for the privacy or any practices or the content of, such other websites or services.

  5.  Opt-out Policy

    We may at times send you e-mail communications with marketing or promotional materials. If you prefer not to receive such marketing or promotional e-mails from us, you may unsubscribe completely by emailing us at: support@gokyosolutions.com

    If you wish to opt-out of the Company transferring, selling or otherwise disposing of your Personally Identifiable Information with third parties for such third parties’ own business or direct marketing purposes, you may email us at support@gokyosolutions.com. However, please note that we cannot delete or retrieve your Personally Identifiable Information with such third parties after it has been provided to them. If you wish to have such third parties delete your information or discontinue using your information, you must contact such third parties directly with your requests.

    Please note that opt-out requests may take up to 2 weeks to process. Please also note that at times we may need to send you e-mail communications that are transactional in nature such as service or termination announcements or payment confirmations which are communications you will not be able to opt-out of.

    You will be able to modify the information concerning your account by logging in to your account, visiting your profile page, and editing any information you wish to change. You will be able to change your e-mail address, password, contact information, or other login information by visiting your account’s settings page subject to the website policy and terms of use. Through your account settings you will be able to set certain preferences and permissions regarding the visibility of your information to others.

  6.  Children’s Privacy Policy

    The Company website is not intended for use by children, especially those under eighteen (18) years of age. No one under eighteen (18) years of age is allowed to use the website, provide any personal information or receive our email distributions. We do not knowingly solicit or collect Personally Identifiable Information from children under the age of thirteen (13) or anyone under eighteen years of age. If you believe that a minor has disclosed Personally Identifiable Information to the Company, please report this to us immediately by emailing us at: support@gokyosolutions.com

  7. Changes to This Privacy Notice

    The Company reserves the right, in our sole discretion, to change, modify, add, or remove portions of this Privacy Notice at any time. Any changes or updates will be effective immediately upon posting to the website. You should review this Privacy Notice regularly for changes and can determine if changes have been made by checking the effective date below. Your continued use of the website following the posting of any changes to this Privacy Notice means you accept such changes.

  8.  Compliance with State and Federal Laws

    This Privacy Notice may not constitute your entire set of privacy rights, as these may also vary from state to state. To be certain of your privacy rights, you may wish to contact the appropriate agency in your state that is charged with overseeing privacy rights of consumers. Certain regulations issued by state and/or federal government agencies may require us to maintain and report demographic information on the collective activities of our membership. We may also be required to maintain your personal information for at least seven years in order to be in compliance with applicable federal and state laws regarding recordkeeping, reporting and audits.

  9.  Security

    We utilize appropriate security measures to safeguard and protect your Personally Identifiable Information from unauthorized access, alteration, disclosure, or destruction. Such security measures include administrative, technical, and physical precautions to protect your Personally Identifiable Information against loss, theft, and misuse. Please be advised, however, that the transmittal of information over the Internet cannot be guaranteed to be 100% safe and secure at all times. Therefore, while we strive to protect your Personally Identifiable Information and use security measures to do so, we cannot and do not guarantee or warrant the security of any information you disclose or transmit to us online and are not responsible for the theft, destruction or inadvertent disclosure of your information.

  10.  International Transfer

    Please note that our servers are located in the United States of America. We therefore process and store your Personally Identifiable Information in the United States of America. If you are not located in the United States of America, please be advised that your Personally Identifiable Information may be transferred to, and used, in locations outside of your province, country or other governmental jurisdiction where the privacy laws may be different than those in your jurisdiction. You hereby consent to such transfer and use in all respects.

  11.  Applicable Law and Jurisdiction

    The Company website is maintained in the United States of America. This Privacy Notice shall be construed and governed by the laws of the State of Illinois, without giving effect to its conflicts of law principles. Each party hereby (i) irrevocably submits to the exclusive jurisdiction of the state and federal courts of the State of Illinois in connection with any litigation, dispute, claim, legal action or other legal proceeding (a “Proceeding”) arising out of or relating to this Agreement, (ii) waives and covenants not to and covenants not to assert or plead, by way of motion, as a defense or otherwise, in any such Proceeding, any claim that such party is not subject personally to the jurisdiction of such courts, that the Proceeding is brought in an inconvenient forum, that the venue of the Proceeding is improper or that this Agreement or the subject matter hereof may not be enforced in or by any such court, and hereby agrees not to challenge such jurisdiction or venue by reason of any offsets or counterclaims in any such Proceeding. Notwithstanding the foregoing, either party will at all times have the right to commence proceedings in any other court of its choice with the appropriate jurisdiction for interim injunctive relief. If any Proceeding is commenced in connection with any dispute arising under, relating to or otherwise concerning this Agreement, the prevailing party, as determined by the court, will be entitled to recover its reasonable attorneys’ and experts’ fees and all reasonable costs and necessary disbursements actually incurred in connection with such action or proceeding. EACH PARTY HEREBY KNOWINGLY, VOLUNTARILY AND INTENTIONALLY IRREVOCABLY WAIVES THE RIGHT TO A TRIAL BY JURY IN RESPECT TO ANY PROCEEDING BASED HEREON, OR ARISING OUT OF, UNDER, OR IN CONNECTION WITH, THIS AGREEMENT.

  12.  Your California Privacy Rights

    California’s “Shine the Light” law permits California residents to request certain details about how certain types of their information are shared with third parties and, in some cases, affiliates, for those third parties’ and affiliates’ own direct marketing purposes. Under the law, a business should either provide California customers certain information upon request or permit California customers to opt-in to, or opt-out of, this type of sharing.

    As noted above, we may share Personally Identifiable Information as defined by California’s “Shine the Light” law with third parties and/or affiliates for such third parties’ and affiliates’ own direct marketing purposes. If you are a California resident and wish to obtain information about our compliance with this law, please e-mail us at the email address below. Requests must include “California Privacy Rights Request” in the first line of the description and include your name, street address, city, state, and ZIP code. Please note that we are not required to respond to requests made by means other than through the provided e-mail address or mail address.

  13.  Contact Us

    If you have any questions about this Privacy Notice, please contact us at the following email address: support@gokyosolutions.com